Help
What you get, how it arrives and what the document cannot do.
From search to PDF
- Find a flight or hotel
Enter your departure and destination cities (or the city for a hotel) and pick your dates — we’ll find the options that suit you.
- Book for a fixed fee
Pay a fixed service fee by card, Telegram Stars or crypto. There’s no need to pay the full ticket price.
- Get your document
The PDF arrives by email and in Telegram, usually within a couple of minutes. It is a document, not a booking: no seat is held and the airline has no record of it.
Frequently asked questions
General questions
What exactly am I buying?
A PDF of a flight ticket with your details, route and dates. You get the document itself — that is all.
Is this a real booking?
No. No seat is reserved, the airline has no record of you, and no money is paid for the flight. We make a document, not travel.
Can I fly or check in with it?
No. There is no seat on the flight, so neither check-in nor boarding is possible with it.
Can it be verified?
Not in the airline system — it does not exist there. It can be looked up by number on our own site, but that is our database, not the carrier’s. The two are not the same thing, which is why we spell it out.
How long does it stay valid?
There is no expiry. It is not a live booking that sits somewhere and lapses — it is a file, and it stays with you. The dates inside are the ones you entered, so check them before paying.
What if someone checks it?
A check against the carrier’s system will find nothing. How you use the document is your decision and your responsibility; presenting inaccurate documents to officials can have consequences. We do not issue bookings that can actually be verified; if you need one, book it directly with the carrier or through a travel agency.
Products & services
How is a flight ticket different from a hotel booking?
The idea is the same: a hotel booking is confirmation of your accommodation address, not an actual check-in. You can switch between flights and hotels using the toggle at the top of the page.
Payment & pricing
How much does the service cost?
You only pay a fixed service fee to issue the document — there’s no need to pay the full price of the ticket or the stay. A one-way flight is {{oneWayRub}} (or {{oneWayUsd}}) per passenger, a round trip is {{roundTripRub}} (or {{roundTripUsd}}) per passenger, and a hotel booking is {{hotelRub}} (or {{hotelUsd}}). The exact amount is shown before payment.
How do I pay?
You can pay by card, SBP (Faster Payments), Telegram Stars and cryptocurrency (CryptoBot). Payments with Stars and crypto are completed in our Telegram bot.
Can I pay with a foreign (non-Russian) card?
Yes. Card payment accepts cards issued outside Russia too — just enter the card details at the payment step. If a foreign card is declined by its bank, you can always pay with Telegram Stars or cryptocurrency instead, which work worldwide.
Can I pay via SBP (Faster Payments System)?
Yes. At the card payment step you can choose SBP (Система быстрых платежей) and confirm the payment in your banking app — by QR code or by picking your bank. The confirmation arrives the same way, by email and in Telegram.
My payment with Stars or crypto won’t complete.
Payments with Stars and cryptocurrency go through our Telegram bot. Open the bot, tap the payment button again and wait for the confirmation — don’t close the window during payment. If the payment gets stuck, message support.
The money was charged, but there’s no payment confirmation.
Sometimes the bank or payment system needs a few minutes to confirm the payment. If the status still doesn’t update, message support and attach the receipt or a screenshot of the charge — we’ll check the payment manually and either send the ticket or refund you.
Getting your documents
When will the tickets arrive after payment?
The booking arrives at the email address you provided and in Telegram right after payment. It usually takes just a few minutes.
I paid, but the ticket didn’t arrive. What should I do?
First check your email “Spam” folder and your chat with our Telegram bot — the ticket is sent to both places. If more than 15–20 minutes have passed and the document is nowhere to be found, message support (the button below or the /support command in the bot) and include your booking number — we’ll resend the ticket.
The email isn’t arriving.
Check your “Spam” and “Promotions” folders and make sure you entered the correct address without typos when booking. The ticket is always duplicated to the Telegram bot, so you can download it from there. If you need it sent to a different email, message support.
Can I add the ticket to Apple Wallet?
Yes, as a paid add-on. Tick “Apple Wallet pass” when you book — after payment an “Add to Apple Wallet” button appears and the ticket is saved to the Wallet app on your iPhone, like a boarding pass. For a round trip, two passes are added, labelled “Outbound” and “Return”. The ticket itself always arrives by email and in Telegram, and on Android you simply use the PDF.
Changes, errors & refunds
There’s an error in the name, passport or date on the ticket.
Message support with your booking number and the correct details — we’ll reissue the document with the corrections for free. Don’t present a ticket with an error: the details must match your passport.
Can I choose a specific airline or flight?
Yes. When searching, you choose the flight and airline that suit you from the list — they’ll go into the document. If you need to change the airline, flight or destination after issuing, message support with your booking number and we’ll reissue the document.
Can I get a refund?
If the ticket hasn’t been issued yet, or it has an error that’s our fault, we’ll refund you or reissue the document. For everything else, message support and we’ll look into it case by case.
Data & privacy
What do you store?
Order details: your name, passport data, route and email. We need them to build the document and to find your order if you contact support.
Who do you share my data with?
Nobody. We do not sell or pass data to third parties.
Can you delete my data?
Yes. Message support and we will delete it.
Account & referral programme
How does the referral programme work?
Simple. Anyone who orders through your referral link gets a {{referralRub}} (or {{referralUsd}}) discount on any order. And you, as the link owner, get a free booking for every 3 friends who place a paid order via your link. Your link and the status of your invitations are in the “Invite a friend” section of your account.
Where can I see my orders and sign in to my profile?
Tap “Profile” in the site header and sign in with Telegram — your account holds your trips, passengers, the referral programme and settings (language and currency). If you ordered without signing in, you can still find it by booking number, and it’s saved automatically on this device.
Can I sign in to my account by email instead of Telegram?
Yes. You can sign in either with Telegram or by email — use the same email address you entered for your order, and your trips and documents will be there. Both sign-in methods open the same account.
Didn’t find your answer?
Contact support