Help and how the service works
The essentials in one place: what a booking confirmation is and why you need one, what comes with your order, how you can pay and what to do if something goes wrong.
What a booking confirmation is
It is a document that sets out your travel plan: the flight, the airline, the dates and the passenger details. It is usually this — not a paid-for ticket — that goes with a visa application.
- They ask for a travel plan
Visa centres and consulates want to see an itinerary with dates and an onward flight. The exact requirements differ from country to country — always check the consulate’s official site.
- No need to buy the ticket first
A flight costs hundreds of dollars, and cheap fares are almost always non-refundable. A booking confirmation costs a fixed service fee that you know before you pay.
- Plans still change
Weeks pass between filing your papers and flying: dates shift and routes get rethought. You buy the ticket once everything is settled.
What you get
For one fixed fee: a print-ready PDF with a real flight and your dates, plus everything you need to use it.
- A real flight and airline
The carrier, the flight number and the times come from a live timetable. You pick the option that suits you from the search results.
- A print-ready PDF
The document is issued in the language of the site — Russian or English — and opens in any viewer.
- Delivered to Telegram and email
The file arrives in the chat with our bot and as an email to the address you gave. The whole thing usually takes a couple of minutes.
- A fixed price
A one-way flight is RUB 490 (or $6.99) per passenger, a round trip is RUB 980 (or $12.99) per passenger, and a hotel confirmation is RUB 290 (or $3.49). Nothing is added at checkout.
- Up to 8 passengers per order
A family or a small group goes into one order — the details of each traveller are entered separately.
- Hotels on their own or with a flight
A hotel booking confirmation can be ordered by itself or alongside a flight — the switch is on the home page.
How to order: from search to PDF
Four steps; from payment to document usually takes a couple of minutes.
- Find a flight or a hotel
Enter the cities and the dates — we show the matching options from the timetable along with carrier fares.
- Fill in the details
First and last name in Latin letters exactly as in the passport, the passport number and an email for delivery. Saved passengers fill in with one tap.
- Pay the fixed fee
You choose how: card, SBP, Telegram Stars or crypto. The amount is shown before you pay and does not change afterwards.
- Get your document
The PDF arrives in Telegram and by email, usually within a couple of minutes, and stays in your account.
How you can pay
Orders settle in roubles or dollars. The currency is switched in the site footer, independently of the language: you can read the site in English and pay in roubles.
- Bank card
Russian and foreign cards alike. The bank page also offers the T-Pay, SberPay and AlfaPay express buttons.
- SBP by QR code
On a phone it opens your banking app, on a computer we show a QR code. SBP settles in roubles.
- Telegram Stars
Telegram’s own currency: the payment happens in the chat with our bot, no bank card needed.
- Cryptocurrency
Through CryptoBot in Telegram — the option to reach for when a card is declined.
What comes with your order
Beyond the PDF itself, an order comes with everything that helps you keep track of it and of the flight.
- An order page
The link inside the document opens a page with the status and a countdown: how long until check-in opens and until departure.
- A check-in reminder
When the carrier opens online check-in, you get an email with a link to their site — check-in is done by the passenger, with the carrier.
- An Apple Wallet pass
A card with the flight and your confirmation number in the Wallet app on your iPhone. Tick it at checkout, RUB 99 (or $1.49). For a round trip, two passes are added, labelled “Outbound” and “Return”.
- Your account
Every order, your saved passengers, the language and the currency live under “Profile”. Sign in with Telegram.
Frequently asked questions
The service and the document
What exactly am I buying?
A PDF booking confirmation with your details, route and dates. The flight, the airline and the schedule are real; the confirmation number is our own. The file stays with you — it does not lapse and needs no renewal.
What do people usually use it for?
To attach a travel plan to a visa application and to show an onward ticket on arrival. Requirements differ from country to country — always check the consulate’s official site.
How long does it stay valid?
There is no expiry — it is a file, and it stays with you. The dates inside are the ones you entered, so check them before paying.
How is a flight document different from a hotel one?
The flight document confirms your route and onward flight, the hotel one confirms the address you are staying at. Take either, or both.
Flights, hotels and passengers
Can I choose a specific airline or flight?
Yes. When searching, you pick the flight and the carrier yourself — those are what go into the document.
How many passengers fit in one order?
Up to 8 in a single flight order. Each traveller’s details are entered separately and you pay once for the whole order.
What do you need from me?
First and last name in Latin letters as in the passport, the passport number, the route and dates, and an email for delivery. Nothing else.
Can I order a hotel without a flight?
Yes, it is a separate product with its own price. Switch between flights and hotels on the home page.
Payment and pricing
How much does the service cost?
You only pay a fixed service fee to issue the document — there’s no need to pay the full price of the ticket or the stay. A one-way flight is RUB 490 (or $6.99) per passenger, a round trip is RUB 980 (or $12.99) per passenger, and a hotel confirmation is RUB 290 (or $3.49). The exact amount is shown before payment.
How do I pay?
You can pay via SBP, by bank card, with Telegram Stars and cryptocurrency (CryptoBot). Payments with Stars and crypto are completed in our Telegram bot.
Can I pay with a foreign (non-Russian) card?
Yes. Card payment accepts cards issued outside Russia too — just enter the card details at the payment step. If a foreign card is declined by its bank, you can always pay with Telegram Stars or cryptocurrency instead, which work worldwide.
Which currency will I be charged in?
Roubles or dollars — you choose the currency yourself in the site footer, independently of the language. SBP settles in roubles, so a dollar order is paid by card.
Are there promo codes and discounts?
Yes. A promo code is entered at checkout, and anyone arriving through a referral link gets a RUB 100 (or $1.00) discount on any order.
My payment with Stars or crypto won’t complete.
Payments with Stars and cryptocurrency go through our Telegram bot. Open the bot, tap the payment button again and wait for the confirmation — don’t close the window during payment. If the payment gets stuck, message support.
The money was charged, but there’s no payment confirmation.
Sometimes the bank or payment system needs a few minutes to confirm the payment. If the status still doesn’t update, message support and attach the receipt or a screenshot of the charge — we’ll check the payment manually and either send the document or refund you.
Getting your documents
When will the document arrive after payment?
Usually within a couple of minutes — to the email you gave and to Telegram if you signed in with it. The file is built automatically.
I paid, but nothing arrived. What should I do?
First check your email “Spam” folder and your chat with our Telegram bot — the document is sent to both places. If more than 15–20 minutes have passed and it is nowhere to be found, message support (the button below or the /support command in the bot) and include your order number — we’ll send it again.
The email isn’t arriving.
Check your “Spam” and “Promotions” folders and make sure you entered the correct address without typos. The document is always duplicated to the Telegram bot, so you can download it from there. If you need it sent to a different email, message support.
Where can I download the document again?
In your account, under “Profile” → trips: every order is there. The links from the email and from the bot chat keep working too.
Can I add the confirmation to Apple Wallet?
Yes, as a paid add-on for RUB 99 (or $1.49) when you order a flight. Tick it at checkout — after payment an “Add to Apple Wallet” button appears and a card with the flight and your confirmation number is saved to the Wallet app on your iPhone; a boarding pass is issued by the carrier at check-in. For a round trip, two passes are added, labelled “Outbound” and “Return”. There is no pass on Android: the PDF and the email arrive there as always.
Changes, errors and refunds
There’s an error in the name, passport or date.
Message support with your order number and the correct details — we’ll reissue the document with the corrections for free. The details must match your passport, so check them before you file anything.
I need to change the flight, the airline or the destination.
Message support with your order number and what needs to change — we’ll reissue the document.
Can I get a refund?
Yes, if the fault is ours: the document never arrived, arrived damaged, or carries a mistake we made. Message support and we’ll refund or reissue it. If the document was delivered and everything in it is correct, there is no refund — the work has been done.
Data and privacy
What do you store?
Order details: your name, passport data, route and email. We need them to build the document and to find your order if you contact support.
Who do you share my data with?
Nobody. We do not sell or pass data to third parties.
Can you delete my data?
Yes. Message support and we will delete it.
Your account and inviting friends
Where can I see my orders and sign in to my profile?
Tap “Profile” in the site header and sign in with Telegram — your account holds your trips, passengers, the referral programme and settings (language and currency). If you ordered without signing in, you can still find it by order number, and it’s saved automatically on this device.
How does the referral programme work?
Anyone who orders through your referral link gets a RUB 100 (or $1.00) discount on any order. And you, as the link owner, get a free booking for every 3 friends who place a paid order via your link. Your link and the status of your invitations are in the “Invite a friend” section of your account.
Can I sign in to my account by email instead of Telegram?
No — signing in works through Telegram only. Email is for something else: your booking documents arrive there. If you ordered without signing in, open the order on the account page with your address and order code — no sign-in needed.
Didn’t find your answer?
Contact support